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Why create an Intuit user ID? How will this update benefit me?
Creating an Intuit user ID will enable you to access your most-used Intuit business resources with just one user ID and password. That means fewer IDs to remember and faster access to each Intuit Web site. See which sites are included.
I have an Intuit user ID already. How do I use it to purchase checks, forms, and supplies?
If you already have a user ID for another Intuit site, we’ll help you link it to the Web site where you purchase checks, forms, and supplies. In just two steps you’ll be able to connect your accounts and streamline your access across Intuit’s Web sites.
What will happen to the ID and password I used to use to purchase checks, forms, and supplies?
After the update, your Intuit user ID and password are the only sign in information you need!
Where else can I use my Intuit user ID and password?
For your convenience, you can use the same user ID and password to access any service across Intuit's Web sites, including:
I forgot my user ID. How do I recover it?
After the update, your Intuit user ID and password are the only sign information you need!
I forgot my password. How do I recover it?
I forgot my security answer. How do I recover it?
I no longer have access to the email address I used when I registered.
How do I change my email address?
To change your email address, sign in and go to the My Account page.
How do I change my user ID?
To change your user ID, sign in and go to the My Account page.
How do I change my password?
To change your password, sign in and go to the My Account page.
How do I change my security question or answer?
To change your security question or answer, sign in and go to the My Account page.
Tips for creating a user ID
Your user ID should be at least 4 characters long and should not be an email address.
Tips for creating a password
For security purposes, your password should:
Tips for creating your security question and answer
For the best results:
I still haven’t received my password reset email.
If you just made the request, the message may have been delayed. Please wait a while and then check your email again. Also, be sure to check your junk mail folder in case the message was routed there by mistake.
If you believe the message went to an email address to which you no longer have access, please contact Customer Support at (866) 570-3842.
My temporary access code does not work.
First, make sure that the access code has been typed in correctly. Access codes are case-sensitive, so check your keyboard to see if Caps Lock is on. If the code still does not work, you may follow the same steps to request another code or contact Customer Support at (866) 570-3842.
I received an email saying I had changed my password, but I never requested a password change.
If you think an unauthorized person may have accessed your account, please sign in, go to My Account, and change your password. If you have any other concerns, please contact Customer Support at (866) 570-3842.
I’ve been locked out of my account.
For security purposes, after 10 failed attempts to sign in to your account, our system locks you out for 10 minutes. You have two options: