Help Center Home >> Customizing Products >> Logos

Logos

 Can I use my own company logo or photo?
 Can I use a home or business-oriented logo or a monogram logo?
 What is a shadow logo?
 How do I upload my Logo?
 What do I do if my logo does not upload?
 Once I upload my logo will it be saved for future use?
 Where can I find my saved logo?
 What are the different logo formats I can upload?
 What is the acceptable logo resolution, color and size?
 How do I know my logo meets your resolution requirements?
 Can Intuit help me reduce or enlarge the size of my logo?
 Can Intuit help me change the color of my logo?
 What do I do if I have multiple images or text in my logo graphic file?
 Can Intuit use my logo from a previous phone or mail-in order so I don’t have to resend the graphic file?

 
Can I use my own company logo?

You can easily add your own company logo to the product you are personalizing, or you can choose from our Standard Logo or Monogram Logo library for a one-time setup fee.

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Can I use a home or business-oriented logo or a monogram logo?

Our Standard Logo library contains hundreds of home and small business logo options.

A Monogram Logo is an artistic, stylized letter used to enhance the appearance of your checks, invoices, business cards, letterhead, or stationery envelopes. We have five unique monogram styles to choose from, and any letter of the alphabet can be used as your Monogram Logo.

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What is a shadow logo?

Shadow logo refers to the placement and style of your logo on checks. The regular logo appears to the left of your company information on the check, whereas a shadow logo appears in the middle of your check as a grayed-out image.

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How do I upload my Logo to Intuitmarket?

During the check customization process, you will be asked if you would like to add a logo to your checks. Follow these steps to upload your logo:

Step 1: Select Add your own Company Logo.

Our check customization tool will then search My Account for your saved logos. If you do not have any saved logos, a popup window will ask you to click Upload a New Logo.

Step 2: Click Browse to select a logo from your computer files.

Step 3: Select the logo file and click Submit. Your file will then be uploaded and converted so you can continue to place your order.

Once you have uploaded your logo, it will be saved indefinitely on your My Account page for future orders.

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What do I do if my logo does not upload?

During Upload Logo and Continue, you may receive a message that your logo can’t be uploaded. If you receive this message, please do the following:

Step 1: Verify that your logo is in an acceptable file size and format for use on our Web site.

Step 2: After verifying your logo meets our specifications, please try uploading again.

If you still have problems, please call us at 1-(866) 570-3842 M-F 8am-9pm ET or send an email to service@IntuitMarket.com.

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Once I upload my logo will it be saved for future use?

Once you have successfully uploaded your logo and placed your order, you'll be able to access it for future orders or for other items.

Logos that are uploaded, but not used to place an order, will be available for 90 days from the date of upload.

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Where can I find my saved logo?

You can access your saved logo for future orders or delete them by doing the following:

Step 1: Click on My Account in the web site header.

Step 2: Click on Saved Work & Logos.

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What are the different logo formats you accept?

We accept common “bitmap” formats – EPS, TIF, JPG, GIF, PSD, BMP, and PNG. We do not recommend using logos in MS Word/Excel/Power Point or Web site images because they are usually low-resolution images for monitor viewing and are not designed for printing.

Bitmap images are made up of dots or pixels of color in a grid. All these tiny dots of color come together to form the images you see. Bitmap images are resolution dependant. Resolution refers to the number of pixels in an image and are usually stated in dpi (dots per inch) or ppi (pixels per inch). The typical computer monitor has 72 or 96 pixels per inch, depending on your monitor and screen settings.

DPI stands for dots per inch, or the number of dots of ink that fill a linear inch of surface. DPI is also sometimes known as PPI (pixels per inch). A pixel is a dot of color that, combined with other pixels, makes a complete picture on a monitor screen. DPI is used to measure printing resolution -- the higher the dots per inch, the better the resolution and the better the image quality. For example, if an image has a resolution of 300dpi, it means that a square inch of solid color will be filled with about 90,000 (300X300) dots of ink.

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What is the acceptable logo resolution, color and size?

Logo resolution should be at least 600 dots per inch (dpi) or 600 X 600 pixels. The height of the image, in relation to the dpi, should be at least one inch. This will ensure that your image will not lose printing quality if it is scaled to fit the product you have ordered. If the resolution of your logo does not meet these requirements, it may print poorly. If you use a bitmap image, make sure it at least 600 X 600 pixels.

The maximum logo file size is 5 megabytes.

Logo color for checks, envelopes (except #10 envelopes), and forms must be black and white. Grayscale or color logos may produce unpredictable results when converted to one color for printing. To convert a grayscale or color logo to black and white, please consult the help files of your graphic design software, or contact your graphic artist for assistance.

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How do I know my logo meets your resolution requirements?

This can be done in three steps:

Step 1: Note the pixel dimensions of your image. Your graphics design software can help you determine this. (For example: Your image has pixel dimensions of 900 x 1,200 pixels.)

Step 2: Divide the height and width by 600
(For example: After dividing the 900 X 1,200 dimension above by 600 the result is 1.5" x 2".)

Step 3: Compare dimension as arrived at in step 2 with 1.5" x 1.5". If your image dimensions as calculated are 1.5" x 1.5" or larger, your image is good for producing best quality printing, as it exceeds the minimum height of one inch.

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Can Intuit reduce or enlarge the size of my logo?

Our check customization tool will automatically size your image according to the space available on the item you are purchasing. It does not differentiate between the logo and the white space surrounding it. If your logo appears too small, you could have too much white space around your logo image. If you think this may be the problem, we suggest that you crop your image very close to the edges of the logo and upload it again.

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Can Intuit change the color of my logo?

Yes, we have six different logo-color options available for check printing. Ink colors are available in Black, Blue, Green, Maroon, Red and Violet.

We offer three different printing options:

  1. All Black

  2. One-color printing (logo and imprint in same color).

  3. Two-color printing (Black and one other color). For Example: Violet logo and Black text or Black logo and Violet text.


Your logo will print in all black or in the color you select if you choose the option of two-color printing. You can choose to have the image in either black or the additional color.

If you want a 4-color logo on your checks, you can place a special custom order for additional cost by calling our reps, (866) 570-3842, M-F 8am-9pm ET.

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What do I do if I have multiple images or text in my logo graphic file?

To eliminate the possibility of printing your order with the wrong logo, we cannot process files where multiple images are contained within a single file. Please revise your file using your graphics design software such that only one high-resolution image is included.

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Can Intuit use my logo from a previous phone or mail-in order so I don’t have to resend the graphic file?

If you placed a phone order with your logo over the past three years, your logo has been automatically saved so you don’t need to resend the file.

To access your logo and place an order online, you will need to become a registered customer. Click My Account at the upper right top of the home page. You will be taken to the registration page where you can enter your email address and create a password. Your my Account page contains your order history where you can access previous orders with your logo.

If you wish to place a new order with a logo from a previous order, go to the "Logos" step during the customization process. Select the logo you wish to use from the Add your company logo pop-up box.

Please note, if your logo order included special printing instructions like two-color logo or custom fonts, please call our Sales and Customer Service department at (866) 570-3842 M-F 8am-9pm ET to place your order.

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